Privacy Policy

This survey aims to enquire customers’ feedback regarding the service and facilities provided by JAKOA. Help us improve our quality of service by completing this survey.

Gender (*)
MaleFemale

Age (*)
20 – 35 years old36 – 45 years old46 – 59 years old60 years and above

Occupation (*)
JAKOA staffMinistry StaffPrivate Company / SupplierNon-Government Organization (NGO)IndividualOthers (Please state)

How frequent do you deal with JAKOA Headquarters, Kuala Lumpur? (*)
1 – 3 times4 – 6 timesMore than 10 times

Office/Division/Unit that you deal with (More than one answer can be chosen) (*)
Director General’s OfficeTKP (P) OfficeTKP (M) OfficePublic Relations Unit, Integrity UnitManagement Service DivisionAdministrative SectionAsset UnitHuman Resource Management UnitExamination & Training UnitService & Career Development UnitCareer UnitHRMIS UnitFinance SectionInformation Technology SectionSocio-economic Development DivisionTechnical Service Unit (Socio-economic Development Division)Human Capital Development & Orang Asli Welfare DivisionTraining CentreState JAKOA

Information needed / searched on portal related to JAKOA?? (*)
General information of departmentJAKOA servicesJob vacancyProgram / trainingsOthers (Please state)

Does the information on the JAKOA Portal meet your need? (*)
YesNo

Do the officers / staff provide fair treatment to every customer? (*)
YesNo

Are you satisfied with our feedback? (*)
YesNo

Does the time required to retrieve information fast and efficient? (*)
YesNo

Your suggestions / comments on improvement to us? (Please state) (*)

(*) Compulsory