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OFFICIAL PORTAL
JABATAN KEMAJUAN ORANG ASLI (JAKOA)

MINISTRY OF RURAL AND REGIONAL DEVELOPMENT

Frequently Asked Questions (FAQ)

Home Page » Frequently Asked Questions (FAQ)
When Was The Establishment Of JAKOA?

The early history of Orang Asli community administration began in Perak in December 1939, when the State government enforced the ‘Perak Aboriginal Tribes Enactment’ No.3 by appointing a ‘Field Ethnographer’ who operated as the ‘Protector of Aborigines.’.

Jabatan Orang Asli (JOA) was established in 1954 under the ‘Aboriginal People Ordinance’, No.3 1954, following several improvement measures. The name Jabatan Orang Asli was changed to Jabatan Hal Ehwal Orang Asli (JHEOA) during Malaysia’s formation on September 16, 1963.

After 47 years of using the name Jabatan Hal Ehwal Orang Asli, Malaysia’s Prime Minister, YAB Dato’ Sri Mohd Najib Bin Tun Abdul Razak, announced the change of name to Jabatan Kemajuan Orang Asli during the presentation of the 2011 Budget in Parliament on 15 October 2010.

What Is JAKOA And Its Function? How Is It Implemented?
Jabatan Kemajuan Orang Asli (JAKOA) is a new name that replaced the previous name, Jabatan Hal Ehwal Orang Asli on 15 January 2011.
 
The primary goal of JAKOA’s founding was to protect Orang Asli and their way of life from the globalisation, rapid development of civilization and external exploitation, whilst providing facilities and assistance for education, health, and socioeconomic development.
 

The change of name to JAKOA has broadened its role in the formation of a more progressive and dynamic Orang Asli community, in line with JAKOA’s vision of being a major organisation that excels in advancing Orang Asli community to be on par with the main society.

It can be implemented through an inclusive development approach that includes planned and continuous socioeconomic development, education, health, and human capital development. The goal is to achieve the objectives of increasing income, expanding infrastructure facilities and social amenities, a higher standard of living, producing a new generation of educated and dynamic individuals, and preserving the Orang Asli community’s heritage and culture.

If I Am A Descendant Of Orang Asli With (Non Orang Asli) Spouse, Are They Eligible To Receive Treatment At Hospital Orang Asli?

Yes, definitely. Outpatient clinic accepts all patients who require treatment, but priorities will be given to Orang Asli.

Where Are The Orang Asli Museum And Orang Asli Development Department Library Located?

Orang Asli Museum and Orang Asli Development Department Library are located at KM. 24, Jalan Pahang, Gombak, 53100, Kuala Lumpur.

Orang Asli Museum provides free entry and it’s open for visitors from Saturday to Thursday (including public holidays) at 9:00 a.m. until 5:00 p.m. except Fridays.

How Do I Obtain Application Form And What Requirements Must Be Met?

The application form and related conditions can be found and downloaded from the JAKOA Official Website.

What Is The List Of Assistance Provided For Healthcare/ Welfare?

Welfare Assistance

a) Meals for patient’s guardian
b) Patients’ personal necessities in the ward
c) Transportation to the clinic / hospital
d) Funeral management
e) Family tracing
f) Collection and delivery of medicines to the villages

Healthcare Assistance
a) Medical supports
b) Equipment tools supports
c) Circumcision support

What Is The List Of Assistance Provided For Orang Asli Career Development?

a) Job search/ matching through NBOS collaboration (government and private)

b) Preparation of letters of support to those applying for employment in the public sector

What Is The Procedure If I Want To Apply For The Above Assistance?

a) assistance can be applied for through the District JAKOA or the State JAKOA according to the Section involved

b) there are forms and information that need to be completed before the documents are sent to the Head Office as well as the relevant section

How To Apply For Research/Studies/Community Programs, Or Field Trip To Orang Asli Settlements?

Please submit an application letter along with a letter of support from the relevant agency/employer/IPTA/IPTS to the Director of Planning and Research Division, JAKOA. If the applicant’s status is a foreigner, the application must be submitted through the Prime Minister’s Unit Perancang Ekonomi (EPU). To organize the programme, applicants must fill out the form provided by the Department, sign it, and abide by the conditions outlined in the regulations. Approval will be granted within 3 – 7 working days once a complete application is received.

What Are The Procedures If One Is Interested To Undergo Industrial Practise/Practical?

Students must apply through IPTA or IPTS in written form to the Director of Management Services Division, Department of Orang Asli Development

Can Outsiders Apply For JAKOA Assets That Need To Be Disposed Of?

Outsiders may apply if it is for gift / training purposes. Please contact the Asset Management Unit, Management Services Division for more information.

Is It Possible For Any Companies To Sell Their Product To JAKOA?

The company must go through the direct purchase / quotation / tender procedure issued by JAKOA.

What Is The Procedure To Apply For A Permanent Position At JAKOA?

Appointments for any permanent position are managed by Suruhanjaya Perkhidmatan Awam (SPA). Thus, the application must be submitted to SPA (www.spa.gov.my)

How To Get Permission To Film Or Shoot A Video In Orang Asli Settlement?

Any individual or filming production company wishing to make a video/film about the Orang Asli community in Orang Asli settlements must submit a written request to Ketua Pengarah JAKOA (u/p : Unit Perhubungan Awam). A Video/Film Shooting Application Letter must be submitted in each application, by filling out the Video/Film Shooting Application Form (http://www.jakoa.gov.my/muat-turun/) and attaching a paperwork or script on video/film shooting.

What Is The Total Orang Asli Population In The State Of Perak?

The most recent data that has been updated in 2019, the total population of Orang Asli in the state of Perak is 23,395 people.

How Many Orang Asli Villages Are There In The State Of Perak?

257 units (recognized villages)

7 units (Kampung Serpihan)

State The Orang Asli Tribes In The State Of Perak

Among the Orang Asli tribes found in the state of Perak are Semai, Temiar, Lanoh, Kensiu and Jahai.

What Are The Public Amenities Provided In Orang Asli Settlements?

Water and electricity supply, roads, Balai Sewang, mosque, surau, and church are among the facilities available in Orang Asli settlements.

How Do Orang Asli Generate Income And What Is The Socio-Economic Form Of Orang Asli Community In Perak State?

In addition to finding forest products, the Orang Asli community in the state of Perak also raise cattle and goats. In some areas, the Orang Asli community also cultivates cocoa, bananas, rubber and palm oil to generate income.

Can I File A Complaint On Behalf Of Others?

Yes, with their consent.

Can I File A Complaint Without Disclosing Personal Information?

Yes. Complaints only involve departmental / organizational officers. To allow the Integrity Unit to conduct a thorough investigation, the complainant must provide authentic information and evidence.

How To File A Complaint?

Complaints can be made through Sistem Pengurusan Aduan Awam (SISPAA)

 

How Do I Get The Update Of My Complaint Status?

The status of complaint can be known through Semak Maklumbalas using the case reference number that has been registered in the SISPAA system.

How Long Does The Investigation Take?

JAKOA’s Standard Operating Procedures (SOP) takes into account the time period for the resolution of cases subject to two (2) categories of complaints as follows:

i)Normal:Fourteen (14) Working Days
ii)Complex:Three Hundred Sixty Five (365) Working Days
What Types of Complaints Can be Received by the INTEGRITY UNIT (UI)?
  • Delay / No Action;
  • Unfair Actions;
  • Lack of Public Facilities;
  • Policy Implementation Defects And Legal Weaknesses;
  • Salah Guna Kuasa / Penyelewengan;
  • Code of Conduct for Public Members;
  • Failure to Follow Prescribed Procedures;
  • Unsatisfactory Service Quality.