Customer Satisfaction Survey

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    This survey aims to enquire customers’ feedback regarding the service and facilities provided by JAKOA. Help us improve our quality of service by completing this survey.


    20 – 35 years old36 – 45 years old46 – 59 years old60 years and above

    JAKOA staffMinistry StaffPrivate Company / SupplierNon-Government Organization (NGO)IndividualOthers (Please state)

    1 – 3 times4 – 6 timesMore than 10 times

    Director General’s OfficeTKP (P) OfficeTKP (M) OfficePublic Relations Unit, Integrity UnitManagement Service DivisionAdministrative SectionAsset UnitHuman Resource Management UnitExamination & Training UnitService & Career Development UnitCareer UnitHRMIS UnitFinance SectionInformation Technology SectionSocio-economic Development DivisionTechnical Service Unit (Socio-economic Development Division)Human Capital Development & Orang Asli Welfare DivisionTraining CentreState JAKOA

    General information of departmentJAKOA servicesJob vacancyProgram / trainingsOthers (Please state)





    (*) Compulsory